Overview
Welcome to Qualys® Support. At Qualys, we are committed to providing customers and partners with the highest quality service on all technical and account related questions. Our dedicated staff of Security Engineers specializes in network security to assist customers quickly and effectively - 24 hours a day, seven days a week by telephone, e-mail, or the Web.
Qualys technical support is offered at no additional cost, and provides free product training options including: web-based customer training, technical training, certification workshops, and access to annual and regional user conferences and online training.
Product Training
Qualys Customer Support offers free training to ensure that our customers can quickly maximize their experience with the QualysGuard Web service to meet their business needs.
Telephone Support
Telephone Support is free to all QualysGuard® customers, and is designed to provide quick access to our Security Engineers for any of your network security needs.
Online Support
Online support is free to all QualysGuard customers, and is designed to provide self-service tools that give you the information you need to manage your network security.
Service Level Agreement
Qualys support maintains a policy to respond to all QualysGuard customer cases within 24 hours.
